Billing & Refund Policy

Subscriptions

Commit Happens may offer free and paid plans.

Paid plans may include access to additional features such as more monitored sites, more crawl capacity, AI recommendations, uptime monitoring, and advanced insights.

Where you subscribe determines how you are billed:

• iOS app: auto-renewable subscriptions through Apple In-App Purchase.
• Website and Android app: subscriptions through Stripe checkout.

Billing

Paid subscriptions are billed according to the pricing and billing cycle shown at checkout.

Stripe (website and Android app): payments are processed by Stripe. By subscribing, you authorize recurring charges unless you cancel before renewal.

Apple In-App Purchase (iOS app): payment is charged to your Apple ID at confirmation of purchase. Subscriptions auto-renew unless auto-renew is turned off at least 24 hours before the end of the current period.

Trials

Commit Happens may offer free trials or introductory access.

If a trial requires payment information, billing may begin automatically when the trial ends unless you cancel before the renewal date on the platform where you subscribed.

Cancellations

Cancel on the same platform where you subscribed:

• Apple In-App Purchase: cancel in your Apple ID → Subscriptions settings. Access typically continues until the end of the current billing period.
• Stripe (website or Android app): use Manage billing in your Commit Happens account or the Stripe customer portal we provide.

Cancellation stops future billing but does not automatically refund past payments.

Refunds

Apple In-App Purchase: refunds are handled by Apple under App Store policies. Commit Happens cannot issue refunds for charges made through your Apple ID.

Stripe (website and Android app): refunds are not guaranteed. We may consider refund requests on a case-by-case basis, especially for billing errors or accidental renewals reported quickly.

We generally do not provide Stripe refunds for:

• Forgetting to cancel
• Not using the service
• Dissatisfaction after significant usage
• Downtime caused by third-party services
• Results not matching expectations
• Search rankings, traffic, or business outcomes

Plan Changes

If you upgrade or downgrade, feature access and billing may change based on the selected plan.

Some changes may take effect immediately, while others may apply at the next billing cycle depending on payment processor behavior.

Failed Payments

If payment fails, access to paid features may be limited, paused, or canceled.

Price Changes

We may update pricing or plan features over time. We will make reasonable efforts to communicate material changes.

Contact

Billing questions? Email: hello@commithappens.com